As the training manager I am responsible for end to end delivery of the company training function. I oversee the training team and manage all elements of sourcing, developing and administering training programs for Nexxus employees. As a trainer I deliver and assess training either through face to face training or support with our elearning suite, to ensure any new staff and existing staff are trained to the highest standard possible. My role involves working closely with the recruitment and operational teams to ensure we employ and train qualified employees to meet our current and future needs, whilst always working to the company vision and values, guaranteeing they are embedded throughout the company.

My job is to engage with and empower new carers and create a space where they can ask questions about the job they will be doing and ensure they know what will be expected from them working for Nexxus Care. Training is a two-way process so it’s really important to make sure new carers are actually learning when doing our training sessions. We go through an array of topics in classroom training as well as at home working and online training to ensure we cover all avenues of the learning process. My job is to also do mandatory update training with our existing staff to ensure everyone is up to date with current policies and procedures and current regulations and legislations relating to their job role.