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Our team

Meet the experts behind our company

Our care staff are at the forefront of our business but our management team are constantly working in the background to ensure that our service remains the best that it can be. We have decades of experience in the industry and you can rest assured that we will endeavour to strive for the best. We are friendly, approachable, supportive and very knowledgeable.

Meet the team

Nexxus HQ

Clair Muldowney Chief Operating Officer
I joined Nexxus in July 2018 as the COO, after working for ten years in the social care industry and mainly regionally, Nexxus attracted me as a small local provider with the potential and scope to grow in order to benefit a growing number of service users. My role is to ensure operational excellence, strategic planning and financial oversight , enabling a viable business delivering the highest quality and best value for money.
Laura Lapthorne Operations Manager
Louise Chamberlain Quality and Training Manager
I have worked in the care industry for over 25 years, I have covered many roles from Care worker to Regional Operations Director. I joined Nexxus in August 2018 as Training and Quality Manager, I am responsible for the quality of the care provision provided by our care staff. I also manage the recruitment to ensure we get the very best staff on board, ensuring all staff are fully trained and are confident and competent to deliver our excellent standard of care.
Denise Wherton Regional Trainer
Laura Turner Accounts and Procurement Officer
I joined Nexxus Care in March 2018. I am responsible for managing the accounts within Nexxus, including payroll, credit control and procurement. I Joined Nexxus to enable me to use my business and management skills to ensure that finance, payroll and accounts run smoothly and effectively. I have a background in Data Protection and Information Security within the NHS and I am also the Data Protection Lead for Nexxus Care.

East Staffordshire Reablement Branch

Erica Matthews Registered Branch Manager
Sunita Bickerton Professional Lead Occupational Therapist
I am the Professional Lead Occupational Therapist. I oversee the reablement side of our service. I have a range of experience in both mental and physical health ranging from children to older adults. As an Occupational Therapist, I will look at the individual holistically to ensure we offer the best possible personalised service to our customers. We can offer support with equipment, advice on other services and help with techniques that will help you become more independent and reach your goals.
Sophie Homer Care Co-ordinator
I am responsible for scheduling our workforce in the community and liaising with all our external partners to arrange prompt discharges from hospital. I have 7 amount of years working in the industry and joined Nexxus in January as a support worker, in March 2018 I joined the office team. I work closely with our occupational therapists to ensure our service users are having the best opportunity to be independent and responsible for management information being readily available for the business.
Kayleigh George Care Administrator
I have 10 years experience in the care industry. I am responsible for managing the senior support workers in order to ensure we are delivering the highest quality care in the community. I arrange meetings with all the senior care workers, manage our compliance and assist with taking hospital discharges. I also communicate any changes to our paperwork and or processes as an extra layer of communication to our support workers.
Elaine Wilson Occupational Therapy Assistant
I have a varied work history in the care sector; I have worked as a Nurse, owned and managed by own care company and for the past few years, I have been working in training and assessments of NVQ and Diplomas. I started my career at Nexxus Care as a Training Officer where I worked closely with staff, assessing them in the community and assisting them to complete their Care Certificate. I am now working as an Occupational Therapy Assistant, providing support to our Lead Occupational Therapist in the community.

Cannock Branch

Karen Cook Registered Branch Manager
Cannock Administration Team Left to right:
Helen Atkins- Payroll Administrator, Donna Webb- Payroll Administrator, Laura Hayes- Recruitment Officer, Wendy Williams- Compliance Officer

Stafford Branch

Erica Matthews Registered Branch Manager
Rebecca Pee Administrator
I joined Nexxus in December 2018. I have 7 years’ experience in many aspects of care, predominantly Domiciliary care. I am responsible for scheduling our carers out in the community, ensuring our Service Users receive outstanding continuity of care. I also assist with staff monitoring and payroll. I communicate and work closely with our carers, service user’s, health professionals and other third parties. I also support the rest of my team on a day to day basis in any other tasks that require assistance.
Samantha Lewis Care Quality Supervisor
Nexxus Care is a company registered in England and Wales with company number 07482726